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Experiencing the Tuscan way of life means to perpetuate an ideal of simplicity, elegance and balance in arts and culture, but also at the table. Thanks to its organoleptic qualities Acqua Panna is able to harmonize flavors without covering them. Acqua Panna has become a real ambassador of gourmet food around the world. The still mineral water, recognized as a true sign of excellence, is a true companion of the finest palates on every table. Acqua Panna water is proud of a long history. Its birthplace, Panna estate in Tuscany, dates as far back as the Renaissance period to the glorious days of The Medici Family. This prominent Tuscan family, patron of arts and culture, used to spend their holidays at Panna estate in the beautiful Tuscan land, enjoying local specialties and drinking water from the source.
All our orders are processed within 24 hours.
All orders should be delivered within 7 - 14 working days.
Due to the current COVID-19 situation you may experience a delay with your order. We will notify any customer who's order has been affected asap regarding this.
Orders placed with us may take up to 5 business days to be completely processed, depending on their content and the time of the year.
COVID-19 update: due to the state of emergency, the lead-times for our orders have increased to 2+ weeks.
Orders that are canceled prior to crossing the 3 weeks mark may not be refunded fully - all orders that have been fully or partially processed by the time we receive a cancellation notice are subject to our 25% restocking fee.
If the order is to be subjected to a restocking fee, a confirmation request is sent to a customer where we ask that the customer confirms that they still wish for the order to be canceled. Such orders will only be put on hold and refunded after we receive the confirmation from the customer.
The restocking fee may also apply to orders that contain over 5 different SKUs in case we have more than 50% of products available and the customer refuses to have the order shipped out partially.