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More than 100 years after Richard Hellmann opened his Deli in New York, we continue to use “Blue Ribbon Quality” ingredients to bring out the best in our mayo, sauces and dressings. We are committed to sourcing our ingredients from sustainable sources because we know that we need to make products that not only taste good, but do good for our customers and our planet.Since January 2017, all Hellmann’s Mayonnaise Dressing (excluding Vegan Carefully Crafted Dressing) available in the U.S. are made exclusively from cage-free eggs.We’re proud that we reached this goal of using 100% cage-free eggs 3 years early, and so are the independent third parties that certify our eggs, including the American Humane Association™ and the Association For Controlled Alternative Animal Husbandry. Lids off to everyone who helped to make that happen, including our producers whose care and handling of egg-laying hens meet animal-welfare standards.
All our orders are processed within 24 hours.
All orders should be delivered within 7 - 14 working days.
Due to the current COVID-19 situation you may experience a delay with your order. We will notify any customer who's order has been affected asap regarding this.
Orders placed with us may take up to 5 business days to be completely processed, depending on their content and the time of the year.
COVID-19 update: due to the state of emergency, the lead-times for our orders have increased to 2+ weeks.
Orders that are canceled prior to crossing the 3 weeks mark may not be refunded fully - all orders that have been fully or partially processed by the time we receive a cancellation notice are subject to our 25% restocking fee.
If the order is to be subjected to a restocking fee, a confirmation request is sent to a customer where we ask that the customer confirms that they still wish for the order to be canceled. Such orders will only be put on hold and refunded after we receive the confirmation from the customer.
The restocking fee may also apply to orders that contain over 5 different SKUs in case we have more than 50% of products available and the customer refuses to have the order shipped out partially.