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Our very first products hold a special place in our hearts. If You Care Cone Filters are made from FSC® certified unbleached totally chlorine-free (TCF) paper. Since no chlorine or chlorine derivatives were used to produce these filters, no chlorine or chlorine derivatives get dumped into our lakes, rivers and streams. Our coffee filters feature a strong “never break” double seam, which assures the strength and integrity of the filters. These coffee filters are designed to give lovers of freshly ground coffee maximum pleasure while having the least possible environmental impact. NOW CERTIFIED COMPOSTABLE for municipal or commercial composting as well as for backyard or home composting.
All our orders are processed within 24 hours.
All orders should be delivered within 7 - 14 working days.
Due to the current COVID-19 situation you may experience a delay with your order. We will notify any customer who's order has been affected asap regarding this.
Orders placed with us may take up to 5 business days to be completely processed, depending on their content and the time of the year.
COVID-19 update: due to the state of emergency, the lead-times for our orders have increased to 2+ weeks.
Orders that are canceled prior to crossing the 3 weeks mark may not be refunded fully - all orders that have been fully or partially processed by the time we receive a cancellation notice are subject to our 25% restocking fee.
If the order is to be subjected to a restocking fee, a confirmation request is sent to a customer where we ask that the customer confirms that they still wish for the order to be canceled. Such orders will only be put on hold and refunded after we receive the confirmation from the customer.
The restocking fee may also apply to orders that contain over 5 different SKUs in case we have more than 50% of products available and the customer refuses to have the order shipped out partially.